Exchanges and Returns
Anisa Modest accepts exchanges and returns of goods within 7 days. If you wish to exchange or return an item, it is important that you first contact us via info@anisamodest.com, stating your order number.
In order to use your right of return, you must send the item you want to exchange or return in the same package as you received it. The products must not be used, washed or smell different from the original. In case of exchange or return, you are always responsible for the shipping cost which is 79kr except in case of complaint. We inspect all goods before delivery to customers. If, despite this, there should be deviations in the product, it is important that you take pictures of the product after receiving it from an agent and immediately contact us at info@anisamodest.com. Enter your order number and describe the error. We adhere to the Swedish Consumer Agency's legislation on complaints, see here for more information.
Please note that exchanges are not available for the purchase of sale items, but we do accept exchanges.